In 2007, the Citrus County Emergency Operations Center, specifically the communications center, received national accreditation from the Commission on Accreditation for Law Enforcement Agencies' Public Safety Communications Accreditation Program. This achievement is noteworthy because only four other centers in the State of Florida and only 47 centers across the nation have earned this honor.
The EOC communications center handles all emergency calls for the county. When you place an emergency call, it goes directly to the EOC 9-1-1 Center in Lecanto. Dispatchers route these calls to the appropriate service: law enforcement (Sheriff’s Office) and EMS. Using an enhanced 9-1-1 system, communications officers are able to determine the address and phone number of the caller. The Citrus County EOC is one of the few 9-1-1 centers across the state that effectively and efficiently houses all services together, ensuring that no time is lost in transferring calls.